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People Management

Key HR issues to consider when outsourcing Facility Management


Managing people in organisations is not easy. Managing people who are outsourced is even more challenging. Here are the key HR issues to consider when outsourcing Facility Management. 


Outsourcing can be an extremely powerful strategy to pursue for companies that fully want to focus on building their core business competencies and do not have a critical strategy or the capabilities and competencies to run a supporting function such as Facility Management.

Outsourcing however doesn’t come without challenges. Managing people who are outsourced is one of them.

In Facility Management outsourcing people issues are more complicated because several workplaces and customers are involved. While service provider’s HR departments are experienced managing HR challenges in outsourcing, the unique nature of HR issues when outsourcing may be a new experience for the client organization – especially if the outsourcing process is a first-time event.

What outsourcing related HR issues is key for both parties to consider and what implications do they bring? Look through our infographic below.

Are you ready to onboard your new outsourcing journey or do you need more insights related to Change Management in Outsourcing?

Download the ISS 2020 Vision White Book: The Future of Outsourcing today!

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