The global Facility Management and service industry is professionalizing at a tremendous pace. But which factors will be key in determining the future of Facility Management? Here’s what our research suggests.
Over the next few years, new technologies, management techniques, customer requirements and value-chain approaches will have an enormous impact on the Facility Management industry.
To enhance the competitiveness of their respective businesses, facility and service managers will be required to go beyond maintenance of the physical infrastructure and increasingly focus on innovating and differentiating the workspace and workplace environment.
But which trends and factors will have the biggest influence? We asked more than 300 ISS Managers and 53 external global Facility and Service Management experts. The infographic below summarizes their focus areas and point of views.
Would you like to learn more about the role of Facility Management in the workplace of the future? Download our latest White Book: Future of Service Management